Call Center Jobs

Are You Blessed with The Gift of Gab?

If so, then you would probably make a pretty good call center representative. Call center representatives are the people you speak to when you call your bank, make airline reservations, or reach out by phone for technical support. People with call center jobs do everything from assisting people with customer service issues to making outgoing telemarketing calls.

Most call center jobs fall into one of three categories. The most popular is customer service, for example, the people you speak with when you have a problem with your cable TV. You might also work in inbound sales, where you take calls from people who want to make a purchase. Another popular call center job is in outbound sales; think of the people who call you trying to sell you a used car warranty.

Most call center jobs require workers to use a telephone with a headset and a computer. Many of these jobs are located in office buildings, although some companies let employees work from home. Many call centers are open around the clock so your hours may be varied, possibly including early mornings and/or late evenings.


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